---
title: Terms of Service
description: Terms of Service for All Service Leads. Signature Roofing Leads and Roofing Inbound Calls: what is delivered, when, the radius and replacements.
url: https://allserviceleads.com/terms
last_updated: 2026-09-11
---
# Terms of Service

Last updated: September 11, 2026. Section 3 carries the current prices. Earlier revisions, and the orders placed under them, are recorded in section 11.

These Terms of Service ("Terms") govern your use of the platform ("Service") operated by All Service Leads, formerly RoofRoof ("we", "us", "our"). By creating an account or placing an order, you agree to these Terms.

## 1. What is this service?

Summary only; the wording below governs. All Service Leads sells two roofing products to contractors: a list of homeowners who recently asked about a roof, and a phone call with a homeowner connected to you live. We do no roofing work ourselves. Sections 5 and 6 say what each one is.

All Service Leads is a self-serve store for roofing contractors and door-to-door roofing sales teams. We sell two products:

- **Signature Roofing Leads**, a list of homeowners near you who recently asked about a roof, as the row reached us. Nobody has contacted them on our behalf. "Signature" is the product's name; it does not mean a homeowner signed a document
- **Roofing Inbound Calls**, a homeowner we call and confirm owns the home, has a roof problem, and wants a quote, connected to you live on the phone
They are separated by that call and by price. What each one is and is not is set out in sections 5 and 6.

## 2. How do I place an order and when am I charged?

Summary only; the clause below governs. You pick a product, enter one ZIP code, choose a radius and a quantity, and your card is charged in full at checkout. The total is worked out on our servers from the published price times your quantity. There are no later bills.

To place an order you choose one of the two products, enter **a single ZIP code**, choose a search radius around that ZIP code, and choose a quantity. Your payment method is **charged in full at checkout** for the order total. The total is calculated on our servers from the published price for that product multiplied by the quantity you ordered; your browser never submits a price.

**Important:** Your card is charged the full order amount at the time of order placement. There are no nightly invoices, no recurring charges, and no surprise bills.

## 3. What does each product cost?

Summary only; the rates below govern. Signature Roofing Leads are $5.00 per lead with a 50-lead minimum, so the smallest order is $250. Roofing Inbound Calls are $150.00 per call with a 5-call minimum, so the smallest order is $750. Volume rates and order maximums are listed below.

**Signature Roofing Leads** are billed per lead, roofing only:

- **$5.00 per lead, with a 50-lead minimum, the smallest order is 50 leads at $250**
- Volume rates apply automatically and are shown before you pay: 100 leads at $4.50 each, 200 or more at $4.00 each. $5.00 is the rate at the minimum, and no order is billed above it
- Maximum 2,000 leads per order. Contact us for anything larger
- Roofing only. Signature Roofing Leads are not sold for other trades, because the underlying data is roofing inquiries
**Roofing Inbound Calls** are billed per call:

- **$150.00 per call, with a 5-call minimum, the smallest order is 5 calls at $750**
- Maximum 100 calls per order. Contact us for anything larger
- Roofing only
There are no contracts, no subscriptions, and no setup fees. Discount codes do not apply to either product.

## 4. How is the area I buy defined?

Summary only; the clause below governs. You buy one ZIP code plus a radius of 25, 50, 75 or 100 miles around it. There is no selling by state, by county, or by ZIP code list, and no way to exclude a ZIP inside your radius. Neighboring radius circles overlap.

Both products are bought by entering one ZIP code and a radius around it. **The minimum radius is 25 miles.** Radii of 50, 75 and 100 miles are also available. We do not sell by ZIP code list, by county, or by state, and there is no way to exclude individual ZIP codes inside your radius.

- A 50-mile radius is a circle roughly 100 miles across, centered on the ZIP code you entered
- Before you pay, the order form shows the largest towns and cities that fall inside your radius, so you can confirm the area is the one you want
- Radius circles drawn around neighboring ZIP codes overlap. We do not promise that a homeowner inside your radius appears on your list only, and we make no claim of sole or one-time sale

## 5. What is delivered with a Signature Roofing Lead?

Summary only; the clauses below govern. A list of homeowners inside your radius who recently asked about a roof, each row carrying a name, a phone number, a property address and the roof issue reported. It reaches your account as a file to download within 2-3 business days. Calling them is your work.

A Signature Roofing Lead order is fulfilled as a list. Each row is a homeowner inside the radius you bought who recently asked about a roof, and carries a name, a phone number, a property address, and the roof issue the homeowner reported.

- The list is prepared by hand and delivered **within 2-3 business days** of your order. We do not offer faster delivery, and no part of this service is instant
- When the list is ready it appears in your account as a CSV file you download. You also receive a text message and an email containing a link to that file in your account
- We deliver the file as a link into your account rather than as an attachment. Homeowner contact details are not sent to you as a text or email attachment
- An account is required. The list is delivered into your account and downloaded from there
- A Signature Roofing Lead is a contact list row. It is not an appointment, not a booked job, and not a call. Contacting the homeowner is your work
- We do not state how old any row is, and we do not represent any row on a Signature Roofing Lead order as having been contacted or qualified by us. That is precisely what distinguishes it from a Roofing Inbound Call
- "Signature" is a product name. It does not mean the homeowner signed a document, and no signed document is delivered with any row

## 6. What is delivered with a Roofing Inbound Call?

Summary only; the clauses below govern. A phone call with a homeowner who has told us they own the home, that they have a roof problem, and that they want a quote, connected live to the number on your account within 5 business days. It is not an appointment or a booked job.

A Roofing Inbound Call order is fulfilled as connected phone calls. Before each call, we phone the homeowner and confirm they own the home, that they have a roof problem, and that they want a quote. A homeowner we cannot reach, or who answers no to any of those three, is not connected to you and does not count against your order. When all three hold, we connect the homeowner to the phone number on your account, live.

- Your calls are completed **within 5 business days** of your order. We call during ordinary business hours in your time zone, so keep the phone number on your account answered during that window
- A call counts as delivered when the homeowner is connected to your phone line. A record of every completed call, the homeowner's name, phone number, and address, also lands in your account
- If we call and your line goes unanswered, we attempt the call again. A call your line does not answer within the delivery window is a delivered call: the homeowner's confirmed details are delivered as a confirmed row in your account, with the homeowner told to expect your call, and it is not replaced
- Those three confirmations are the entire claim. We do not represent a call as checked, screened or validated in any other way
- You are buying a connected call with a confirmed homeowner. You are not buying an appointment, a signed job, or a guaranteed outcome
- Roofing only

## 7. What happens if my radius cannot fill the order?

Summary only; the clauses below govern. The search widens outward from the same ZIP code until the order fills, inside the same delivery window, taking the nearest rows first. Every order fills in full. Nothing is delivered short, and no part of the price is refunded for a thin area.

Some radii contain fewer homeowners than the quantity ordered. We handle it by widening the search, never by delivering short.

- If your radius cannot fill the order, we widen the search past it, still working outward from the same ZIP code, until the order fills
- Every order fills. Nothing is delivered short and no balance is refunded
- Widening happens inside the same delivery window as the product ordered
- Rows added by widening are the nearest available to your ZIP code

## 8. When is a lead or a call replaced?

Summary only; the clauses below govern. Report an unusable row, or a call whose confirmation did not hold, within 7 calendar days and we replace it at no charge. Replacement is the only remedy; there are no refunds. A homeowner who does not answer or changes their mind is not replaceable.

**Signature Roofing Leads.** The list is compiled by hand and some rows will be unusable. Report them and we replace them.

- A row is unusable if the phone number is disconnected or not in service, the address falls outside the radius you bought and the row was not added by the widening in section 7, the row duplicates another row in the same delivery, or the contact details are plainly not a real person
- Report unusable rows by email to [info@roofroof.solutions](mailto:info@roofroof.solutions) **within 7 calendar days** of the list arriving in your account, identifying the specific rows
- Confirmed unusable rows are replaced with additional rows from the same area at no charge, delivered on the same 2-3 business day basis. Replacement is the remedy
- Replacement is the only remedy. No refunds are issued for unusable rows
- A homeowner who does not answer, does not remember asking, changed their mind, or has already hired someone is not an unusable row. You are buying contact details, not an outcome
**Roofing Inbound Calls.** These rules are specific to this product.

- **If the confirmation does not hold, the call is replaced.** If a homeowner we connected to you tells you they do not own the home, do not have a roof problem, or never asked for a quote, report it to [info@roofroof.solutions](mailto:info@roofroof.solutions) **within 7 calendar days** of the call and we replace it at no charge
- **A call that drops before you speak is not a delivered call.** If the line disconnects before you and the homeowner have spoken, report it the same way and it is replaced
- **A call you do not answer is a delivered call.** If we connect a confirmed homeowner and your line does not pick up, the call counts against your order and the homeowner's confirmed details are delivered to your account instead. It is not replaced
- A homeowner who confirmed all three to us, spoke with you, and then changes their mind, stops answering, or hires someone else is a delivered call. You are buying the connected call and the confirmation as it stood when we made it, not an outcome

## 9. Can I cancel an order?

Summary only; the clauses below govern. No. An order is final once placed and cannot be cancelled or refunded after checkout, from the dashboard or by any other route. If something delivered is wrong, the remedy is the replacement process in section 8, not a cancellation.

- Orders are final once placed. An order cannot be cancelled or refunded after checkout, from the dashboard or otherwise
- Unusable rows and calls where the confirmation does not hold are handled by the replacement process in section 8

## 10. How is payment taken, and how do I change my card?

Summary only; the clauses below govern. The full total is charged at checkout, computed on our servers. Your card issuer may ask for extra authentication, and until that succeeds the order is not placed. To change the card on file, email us from the address on your account for a secure link.

- The full order total is charged at checkout. The total is computed on our servers from the published price and the quantity you ordered
- Your card issuer may require extra authentication at checkout. An order is not placed until that authentication completes and the charge succeeds
- If the checkout charge fails, your order is not placed and nothing is delivered
- To change the card on file, email info@roofroof.solutions from the address on your account and we send you a secure link to add a new card. The new card is used for your next order

## 11. What happens to orders placed under a previous model?

Summary only; the section below governs. An order placed under an earlier product or price carries on under the terms that applied the day it was placed, and nothing here changes it. The paragraphs below name each earlier model, the dates it was sold, and every revision since.

Before August 21, 2026 we sold individually delivered leads at $150 each, ordered by state, county, or ZIP code list. Between August 21 and August 24, 2026 we sold the connected-call product, now named the Roofing Inbound Call, at $150 per call. Between August 24 and August 27, 2026 the two products were sold as Unverified Leads ($5) and Verified Leads ($150, delivered as a called-and-confirmed list). Orders placed under any earlier model and still open continue to be delivered, cancelled, and refunded on the terms that applied when they were placed. Nothing in this document changes an order you already have running. If you are unsure which terms apply to an order, email [info@roofroof.solutions](mailto:info@roofroof.solutions) with the order number.

**Revision history.**

Revision of 11 September 2026: the $150 connected-call product is renamed. It is the Roofing Inbound Call, sold by the call. The product itself, its $150.00 price, its 5-call minimum and sections 6 and 8 are unchanged; only the name changed.

Revision of 30 August 2026: the price of the connected-call product, now the Roofing Inbound Call, changed from $100.00 to $150.00. The 5-call minimum is unchanged, so the smallest order of it is now $750.00. Section 3 carries the current prices. Orders already placed are billed at the price shown when they were placed and are not re-billed.

Revision of 27 August 2026: both products were renamed and the second was repriced and changed in kind. The $5 list product is now the Signature Roofing Lead. The $150 Verified Lead (a called-and-confirmed list) was replaced by a $100 connected-call product, now the Roofing Inbound Call; sections 6 and 8 describe it. Orders placed under earlier models are covered by section 11.

## 12. What am I responsible for as an account holder?

Summary only; the clauses below govern. Keeping your login secure, giving accurate business details including a mobile number you actually watch, not reselling or republishing a list we deliver, and obeying the calling, texting and do-not-call laws that apply to you. You are the caller of record.

- You are responsible for maintaining the security of your account credentials
- You must provide accurate business information, including a mobile number that you actually monitor, because that is where the delivery notification is sent
- You agree not to resell, publish, or redistribute a list delivered to you
- You are responsible for how you contact the people on a list you buy. You agree to comply with all applicable telemarketing, calling-time, do-not-call, and text-messaging laws, including the Telephone Consumer Protection Act and any state equivalents. We do not provide legal advice on your calling practices, and you are the caller of record

## 13. What is All Service Leads liable for?

Summary only; the clause below governs. Lists are provided as-is. We do not guarantee that any row or call turns into a conversation, an appointment, a sale or a contract, and our total liability for an order is capped at the amount you were charged for that order.

All Service Leads provides lists on an "as-is" basis. We do not guarantee that any row on a list, verified or not, will result in a conversation, an appointment, a sale, or a contract. Our total liability per order is limited to the amount charged for that order.

## 14. How will I know if these terms change?

Summary only; the clause below governs. Updates are posted on this page and the Last updated date at the top changes with them. Section 11 keeps a dated revision history. Carrying on using the service after a change counts as accepting it, so check the date before you order again.

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance.

## 15. How do I contact you about these terms?

Summary only; the line below governs. Email info@roofroof.solutions with questions about these terms, a billing dispute, or a delivery problem, and include your order number if it concerns a specific order. That address reaches a person, and it is the address the replacement process in section 8 uses.

For questions about these Terms, billing disputes, or delivery issues, contact us at **info@roofroof.solutions**.