Roofing Lead Buyer Support

What do you sell?

All Service Leads sells two residential roofing products: Signature Roofing Leads and Roofing Inbound Calls. Signature Roofing Leads are homeowners near you who recently asked about a roof, with name, phone and address, as the row reached us, delivered as a file you download from your account. Roofing Inbound Calls are homeowners who call in about their roof. We connect them to you live on the phone, so the homeowner is on the line when you pick up. A record of every call that counts toward your order lands in your account.

How do I place my first order?

Create an account, pick a product, enter one ZIP code and a radius, choose a quantity and pay once at checkout.

1. Create an account from the home page.
2. Pick Signature Roofing Leads ($3 a lead, 150 minimum) or Roofing Inbound Calls ($150 a call, 5 minimum).
3. Enter one ZIP code and choose a 25, 50, 75 or 100 mile radius; the form shows the towns inside it.
4. Choose a quantity and pay the full order total.
5. Your list arrives in your account within 2-3 business days; calls are completed within 5 business days.

What does it cost?

Signature Roofing Leads are $3.00 per lead with a 150-lead minimum, so the smallest order is 150 leads at $450. The price per lead is the same at every quantity. Roofing Inbound Calls are $150.00 per call with a 5-call minimum, so the smallest order is $750. No contracts, no subscriptions, no setup fees. Discount codes do not apply to either product.

When am I billed?

Your card is charged once at checkout for the full order total. The total is calculated on our servers from the published price times the quantity you ordered. No nightly invoices, no variable ad spend, no hidden fees.

How fast does my list arrive?

A Signature Roofing Lead list is prepared by hand and delivered within 2-3 business days. Inbound Calls are completed within 5 business days. Lists show up in your account as a file you download, and you also get a text and an email with a link. There is no faster option, and no part of this service is instant.

What if a row on my list is unusable?

Signature Roofing Lead orders are final. A row that turns out to be unusable, such as a disconnected number, a duplicate, or an address outside your radius, is not replaced or refunded, so plan your calling around some rows not working out. Orders placed at the earlier prices, before the change on the evening of October 1, 2026, keep the replacement terms they were sold with (terms, section 8).

What if something's wrong with an Inbound Call?

Depends what happened. A call only counts toward your order once you're connected to the homeowner for 20 seconds: a call that rings out unanswered doesn't count and doesn't use up one of your calls, so there's nothing to replace. A call that drops before you and the homeowner have spoken is a different case: email info@roofroof.solutions within 7 calendar days and we replace it at no charge. A homeowner who spoke with you and then changes their mind is still a delivered call.

What if my radius can't fill my order?

If your radius cannot fill an order, All Service Leads widens the search outward from the same ZIP code until it does. Every order fills; nothing is delivered short and nothing is refunded.

Can I cancel an order?

No. Orders are final once placed and cannot be cancelled or refunded after checkout, from the dashboard or by any other route. On an order placed at the current prices, the one thing we replace is a Roofing Inbound Call that drops before you and the homeowner have spoken, reported within 7 calendar days.

I have an older order from the previous model. What happens to it?

Nothing changes. An order placed under an earlier product or price keeps being delivered, cancelled and refunded on the terms that applied when you placed it. Section 11 of the terms lists each earlier model and the dates it was sold. Email info@roofroof.solutions with the order number if you're unsure which applies.

How do I update my payment method?

Email info@roofroof.solutions from the address on your account and we send you a secure link to add a new card. The new card is used for your next order.

Where can I see my invoices?

Buyer dashboard → Billing tab. Each order's checkout charge is listed with its total. Receipts are also emailed to you automatically after checkout.

Do you also book appointments for me?

Yes. The Appointment Engine is a separate service for roofers who want quote appointments instead of a list: a booking page under your own name, a Google Ads campaign built and run for you, text reminders to the homeowner, and a dashboard of what was booked. It is invoiced rather than bought on this site. Join the webinar at learn.allserviceleads.com to see it working; we set up your account afterwards and email your invoice. Customers sign in at app.allserviceleads.com.